If you’ve been looking for top SaaS tools, then your wait is over. Here is a fantastic SaaS tools list and examples to refer to while deciding on different tools to buy for different business purposes.
Customer Feedback & Survey Tools
Jotform Survey Maker
Jotform Survey Maker is a free online tool you can use to create custom surveys. Take advantage of all of its customization features and match your surveys to your branding for a more personal touch. Choose from over 800 templates to easily start creating your surveys and collect feedback.
Get access to detailed reports and use built-in spreadsheets to track and analyze your survey data with real-time reporting and data analysis tools.
Price: Starts from $34/month. Free version available.
Qualaroo
Qualaroo is a feedback survey software that offers multiple pre-designed survey templates so you can create and deploy surveys within minutes. It offers advanced reporting capabilities, advanced targeting, including branching and skip logic, and personalized pop-up surveys.
It supports surveys in multiple languages and different types such as Net Promoter Score (NPS), Customer Satisfaction Surveys (CSAT), Customer Effort Score (CES), Exit-intent surveys, and many more.
Price: Starts from $80/month.
Proprofs Survey Maker
ProProfs Survey Maker is another great tool to collect feedback from your customers without disrupting their experience. You can create exit surveys asking leaving customers what to do to make them stay, such as NPS surveys, quizzes, polls, and assessment tests.
The platform also allows you to create in-app surveys along with on-site pop-up surveys. Other features include scoring and branching questions, sharing survey links on social media, and 100+ survey templates.
Price: Starts from $50/month.
Typeform
Typeform is a feedback tool that lets you design questionnaires, forms, and surveys to collect customer contact information, feedback insights, and more. The tool is great for creating different surveys, quizzes, and polls to collect customer data and create a seamless feedback loop.
With Typeform, you can design custom forms using a drag and drop interface editor. The tool integrates with many other services like Google Drive, Dropbox, Box, Slack, etc.
It also helps create custom forms, meaning you don’t have to choose from a predefined list of templates.
Price: Starts from $25/month.
Related: Essential Guide To B2B SaaS Product Strategy
Zonka Feedback
Zonka Feedback is one of the best SaaS tools that mainly focuses on customer feedback and experience management, enabling businesses a streamlined way to understand and enhance their user experiences. Using this feedback management tool, businesses can capture, analyze, and act upon valuable customer insights to enable product-driven growth.
Zonka Feedback is an excellent tool for collecting real-time feedback, gaining in-depth insights, and automating customer experience. With Zonka Feedback, you can establish efficient workflows to close the feedback loop and improve customer interactions. The platform allows businesses to collect customer feedback through various channels such as websites, in-app, in-products, emails, SMS, embed links, app SDKs, and many more. It also provides businesses with a comprehensive understanding of customer sentiments across different touchpoints in their journey.
Pricing: Starts at $49/month.
Project Management Tools
ProProfs Project
ProProfs Project is an incredible SaaS project management tool that allows you to manage and plan work, offers seamless collaboration between teams, and helps assign due dates and track project progress. You can also track client invoices, project time, and analyze reports.
Because of such an extensive feature list, the tool is a great choice for small to mid-sized businesses and startups.
Price: Starts from $2/user/month.
Bluestone PIM
Bluestone PIM is one of the best SaaS project management tools for product information management. It comes with features like intelligent data import and mapping, data quality control, management of many SKUs, and more.
Retailers can coordinate processes like updating information like media files, technical product cards, product attributes, online marketplaces, product descriptions across multiple sales channels (apps, printed catalogs, websites, etc.), and more. It helps teams to avoid making any errors, optimize costs, and also increase the demand without escalating the headcount.
Price: Available on request.
Related: Top SEO Project Management Tools
Knowledge Base Tools
ProProfs KB
ProProfs KB is an excellent knowledge base software for businesses that efficiently reduces help tickets by 80%. It allows you to create a knowledge base site without needing any coding skills. You can create and publish content on a knowledge base site instantly. It is also trusted by hundreds of brands like Sony, Dell, and Cisco. ProProfs KB offers a drag-and-drop editor that you can use to create different guides for your customers. You can even add images, docs, and videos. Moreover, it enables you to translate your knowledge base into over 60 languages.
Price: Starts from $30/month.
Social Media Tools
Bulkly
Among the best SaaS social media tools is Bulkly. It is a social media automation tool that will eliminate the process of spending hours each week copy-pasting your updates to social media. You just have to set it up once, and it will recycle your posts automatically.
It allows you to upload CSV files, share RSS feeds, import from Buffer, etc. One of the most sought-after features is that it helps create multiple social media posts using a single URL. You need to type in the link.
Price: Starts from $19/month.
Hootsuite
A social media management platform, Hootsuite, enables organizations to track, analyze, and measure their social media campaigns. It offers a one-stop-for-all dashboard to manage all of their social media accounts in one place. The managers can easily schedule a post and analyze the content on several platforms.
Price: Starts from $49/month.
Related: Hootsuite Review
Social Status
Social Status is another social media tool that helps automate the analysis of social media campaigns of the organizations and creates reports. The platform supports social media platforms like Facebook, Instagram, Instagram Stories, Twitter, LinkedIn, and YouTube.
You can track ad performance, benchmark against your competition, and track influencer performance.
Price: Starts from $29/month.
SocialPilot
SocialPilot is a social media management platform known for its many features. It helps schedule and analyze social media campaigns. It allows digital marketers and agencies to schedule their posts on a single dashboard to different platforms. SocialPilot lets you gain customer insights to gauge what’s working and what needs to be changed.
It offers additional features like social media calendar, social inbox, team collaboration tools, bulk scheduling, client management, and content creation.
Price: Starts from $10/month.
Related: Best Tools To Measure Social Media Engagement
Live Chat Tools
PropProfs Chat
ProProfs Chat is the best SaaS live chat tool enabling organizations to be there for their customers 24X7. The tool focuses on offering instant support to the customers regarding their issues and queries while engaging on the website to avoid bounce rates.
With the ProProfs Chat, you will empower your support team to focus on risky customers on the verge of churn since the software can take care of customers with not-so-glaring issues. You can reduce tickets and increase customer satisfaction with reduced response time.
Price: Starts from $10/month
LiveChat
Another top SaaS live chat tool is LiveChat. It comes with a ticketing system that makes the customer support process more effective. The tool offers instant assistance to the customers, reducing the number of emails, calls, and support tickets. It comes with features like chat tags, notifications, inactivity messages, file sharing, chat archives, and more.
Price: Starts from $16/month.
Related: Best WordPress Plugins For Live Chat
Helpdesk Software Tools
ProProfs Help Desk
Among the ProProfs suite, you also get a SaaS collaboration tool like the ProProfs Help Desk. The platform is hosted on a trusted cloud service IBM which ensures the security of the data. It comes with a shared inbox that allows you to manage, track, prioritize and assign support tickets.
The tool offers multi-channel support with ease of collaboration. It comes with integrations such as live chat and knowledge base, which help you retain customers and enhance customer experience.
Price: Starts from $10/month.
Zendesk
Another SaaS tool for startups is Zendesk, a helpdesk software. It enables organizations to offer rich conversational experiences across platforms like websites and social apps. It helps customers reach you instantly.
It comes with features that a SaaS tool should have like API access, canned responses, branding customization, integrations, pre-built apps, user authentication, and performance metrics like CSAT, ticket volume, etc.
Price: Starts from $49/per agent.
Related: B2B SaaS Sales Funnel
Digital Marketing Tools
SE Ranking
SE Ranking SEO software is among the top SaaS SEO tools. It allows you different features like rank tracking, website audit, backlink checker and monitor, keyword research, competitive research, won-page SEO Checker, white Label, social media management, report builder, and more. It’s an excellent choice for startups.
Price: Starts from $39.17/month.
Related: SE Ranking Review
Ahrefs
Ahrefs is another popular SaaS SEO tool that offers features like keyword research, link building, competitor analysis, rank tracking, site audits, and more. It’s a great tool for startups to get high rankings on Google since you can explore keywords for YouTube and Amazon besides Google.
Price: Starts from $82/month.
Related: Ahrefs vs SEMrush vs Ubersuggest
Semrush
Among your free SaaS tools is Semrush, an SEO software that comes with several add-ons and over 50 more products that cater to different purposes such as content, search, social media, paid ads, PPC keyword search, market research, among others. It offers seamless integration with Google tools and other task management platforms.
Price: Starts from $119.95/month. Free version available.
Related: SEMrush Review
Email Marketing Tools
Right Inbox
Many SaaS marketing tools are available, but Right Inbox stands out as a good choice for businesses. It is known as a next-level productivity tool used for Gmail. It offers you email templates that you can use to shoot emails in real-time, schedule emails, use email sequences, and also send recurring emails. It lessens the effort spent on day-to-day tasks.
Price: Starts from $5.95/month.
MailChimp
MailChimp is another SaaS marketing tool known for its practical features that facilitate sending mass emails and newsletters to subscribers and customers. It offers you a platform to manage all of your email marketing campaigns in one place. With MailChimp, you can schedule emails, analyze the performance of your emails, and more.
Price: Starts from $11/month.
Related: GetResponse vs. MailChimp
Sales Engagement Tools
Cliently
Cliently is one of the SaaS automation tools and an all-in-one sales engagement platform. It’s suitable for small to medium businesses and helps engage contacts using multiple actions. With the tool, you can send one-off video messages, handwritten notes, postcards, and gift cards in a matter of seconds.
Price: Starts from $39.00 /month.
CRO Tools
DataBox
DataBox is another excellent SaaS tool for business analytics that is focused on helping small businesses understand the performance of their businesses through a marketing analysis.
You don’t have to log into multiple apps to monitor your performance as it pulls data to one place without using code. It allows you to track metrics in a single dashboard and prepares reports and looped data boards.
Price: Starts from $72/month.
Related: B2B SaaS Business Model
ClientVenue
ClientVenue CMS comes under the top SaaS tools. With this tool, you can customize invoices, manage collaboration teammates, and implement various integrations to streamline the process. It also offers Whitelabel domains. It offers features like managing payments in one place, customer requests, storing and managing files, client onboarding, and more.
Price: Starts from $79/month.
Wotnot.io
Another CRO SaaS tool on our list is Wotnot. The tool keeps the visitor engaged with the website and boosts interaction. Wotnot is a chatbot that automates customer interactions. It helps bring in more quality leads, book appointments, and scale customer support.
Wotnot allows you to create your chatbots without coding with a visual builder. You can set conditions and triggers for the builders.
Price: Starts from $99/month.
Picreel
Picreel is one of the best SaaS products for pop-up tools. It offers you personalization, A/B testing, analysis, and numerous integrations that help boost conversions, leads generation, and grow sales.
You can create exit pop-ups to stop customers from churning, send discounts and deals pop-ups to encourage customers to engage with your company.
Price: Starts from $14/month.
Related: Best B2B SaaS KPIs & Metrics
Hockey Stack
HockeyStack is one of the no-code, free SaaS tools known for its analytics. The product helps integrate data from the product, marketing, revenue, and sales into a single dashboard and reveals valuable customer insights.
The tool allows you different insights like the performance of certain content pieces in lead generation, activation rate PPC ads, and more.
Price: Starts from $99/month/domain.
CRM Tools
BIGContacts
BIGContact is an incredible SaaS management tool that lets you manage emails, contacts, and customer relations. This CRM software allows you to organize leads and other customer information. It also offers marketing automation and helps track contacts, calendars, and tasks. It’s easily the best email marketing tool for small businesses and startups.
Price: Starts from $5/month.
Related: B2B SaaS Content Marketing Strategy Guide
Hubspot CRM
HubSpot CRM is one of the few free SaaS tools that allow visibility into your sales pipeline. The tool offers contact records from millions of businesses. It comes with features like sending notifications when leads open emails or visit websites and ad management. It also helps grow databases using free forms.
Price: free tool.
Related: Best CRM Tools
Other Tools
PriceWell.io
Pricewell is another of the best SaaS products, a no-code tool. It comes with a free version as well. The tool helps you implement Stripe subscriptions such as Checkout and Customer Portal. With the help of this tool, you can integrate and manage subscription payments on your website or any product.
Price: Starts from $19/month.
Control ERP
Control ERP is an ERP and SaaS management software that is open-source and helps with the time tracking of employees. It also offers inventory management, streamlined accounting, purchase tracking, sales performance analysis, and much more.
Price: Available on request.
Upmetrics
Upmetrics SaaS tool helps startup businesses plan efficiently. It enables you to collaborate remotely, design pitch decks, customize your plans, and track projects. You can also create business models and brainstorm ideas.
Price: Starts from $5.42/month.
CallHippo
Another SaaS tool is CallHippo. It is a virtual phone system that enables businesses to purchase local customer support numbers for different countries worldwide. The tool combines cloud computing and telephone facilities, meaning you can receive support calls through softphones.
Price: Starts from $16/month.
Talon.One
Talon.One SaaS tool helps create, analyze, and manage promotional marketing campaigns. The tool has become a Promotion Engine for startups and small businesses. It offers features like coupons, discounts, geofencing, bundling, wallets, and more that make sales promotion more efficient.
Price: Available on request.
