Mailrelay Review: Usage, Features, and Pricing [2025 Guide]

5/5 - (2 votes)

Email marketing remains one of the best ways to grow a business online. It helps stay in touch with customers and turn leads into buyers.

With tools like Mailrelay, you can send powerful campaigns without breaking the bank. Smart emails boost customer engagement, encourage repeat sales, and grow your revenue over time.

In this Mailrelay review for 2025, I will discuss the top ways you can use the advanced Mailrelay email marketing platform to create and send powerful email newsletters.

What is Mailrelay?

mailrelay email marketing platform review

Mailrelay is an email marketing platform designed for small and big businesses alike. It offers features like list management, automation, and detailed analytics. The platform makes it easy to create, send, and track email campaigns. Unlike other tools, Mailrelay is known for its simplicity and affordability, making it ideal for startups.

Many startups use Mailrelay to reach new customers or nurture existing ones. For example, a new online store can send welcome emails automatically when someone signs up. This quick contact helps turn visitors into loyal customers faster.

Mailrelay Review: Why Choose Mailrelay For Email Marketing?

mailrelay review

Industry Leading Free Plan
Mailrelay provides a completely free account with the ability to send up to 80000 emails per month to a contact list of up to 20000. This offer includes essential tools at no cost, making it one of the most generous options available for small businesses and startups looking to grow without financial pressure.

Full Feature Access Without Payment
Unlike many platforms that restrict free users, Mailrelay includes access to the SMTP server, API integration, drag and drop email builder, and analytics for all users. There are no paywalls blocking critical tools, so even users on the free plan can build and track advanced campaigns.

Superior Email Deliverability
Mailrelay uses its own IP ranges and delivery technologies to help ensure messages reach the inbox. Built in tools like bounce management and reputation monitoring help avoid spam folders and improve open rates over time.

Simple Campaign Workflow
Creating a campaign is easy. You import your contacts, design the email using ready made templates or custom HTML, and then send or schedule it. The interface is clean and beginner friendly, while still offering flexibility for experienced marketers.

Powerful Analytics and Reports
Mailrelay gives you complete visibility into each campaign’s performance. You can track opens, clicks, impressions, and subscriber behavior across devices and locations. These metrics help you make informed decisions and continuously improve your strategy.

Smart Segmentation and Personalization
Segment your audience by behavior, location, or preferences, and personalize messages using dynamic variables. Show different content to different groups without creating multiple campaigns, and send messages that feel relevant to each contact.

Email and SMS in One Platform
In addition to email, you can run SMS campaigns from the same dashboard. This is useful for urgent alerts, time sensitive promotions, and multi channel communication strategies without switching tools.

Flexible Scheduling Options
You can schedule messages to be sent at specific times, skip weekends, and adjust for different time zones. This helps you reach people when they are most likely to open and read your messages.

Real Human Support
Customer support is available via chat, phone, and ticket, and it is offered in both English and Spanish. Even on the free plan, you get access to live support during extended business hours.

Privacy and Compliance Ready
Mailrelay supports GDPR compliant features like double opt in, unsubscribe management, and secure data handling. It helps you stay aligned with privacy laws while maintaining a good user experience.


Mailrelay Email Marketing Platform Review: Feature Comparison

Top Features of Mailrelay

FeatureWhat It DoesWhy It Matters
Free AccountSend up to 80,000 emails/month to 20,000 contactsOne of the most generous free email marketing plans in the industry
Newsletter EditorDrag-and-drop editor + custom HTML supportCreate responsive, branded emails easily — even without coding skills
Contact ImportImport via CSV, Mailchimp, or manual inputSimplifies migration and contact list building
A/B TestingTest subject lines or sender namesOptimize for better open rates and engagement
Email SchedulingSchedule campaigns to send at specific timesReach audiences at optimal moments
Complete StatisticsOpen rate, click rate, bounce rate, most clicked linksMonitor campaign success and adjust strategy
Technical SupportLive support available from 8 AM to 10 PM (Spanish and English)Fast help from real agents, even on free plans

Advanced Features of Mailrelay

FeatureWhat It DoesWhy It Matters
SMTP ServerUse Mailrelay’s SMTP with CRMs or custom platformsImproves deliverability and expands sending capacity outside the dashboard
API AccessREST API for campaign creation, user sync, stats retrievalEnables advanced automation and integration with other tools
Transactional EmailsSend order confirmations, password resets, and other system emailsCovers both marketing and operational email needs
Behavioral SegmentationSegment users by open rate, CTR, device type, etc.Personalize campaigns to boost relevance and conversions
Landing Page BuilderCreate standalone landing pages directly in MailrelayRun full funnel campaigns without external tools
Custom TemplatesDesign or reuse pre-made branded templatesSave time while maintaining brand consistency
Multilingual InterfaceAvailable in Spanish and EnglishUseful for international and bilingual teams
GDPR-Compliant ToolsDouble opt-in, data export, unsubscribe linksStay compliant with privacy regulations without third-party plugins

Mailrelay Feature Benefits

FeatureDescriptionBenefit
Free PlanUp to 80,000 emails/month to 20,000 contactsGenerous limits for startups and SMEs
Email EditorDrag-and-drop builder and HTML supportSimple to use with flexibility for advanced users
List ImportImport via CSV, manual input, or from MailchimpQuick migration and easy onboarding
A/B TestingTest different subject lines or sender namesImprove open rates and engagement
SchedulingSchedule campaigns to send at optimal timesBetter control over delivery timing
Advanced StatisticsTrack open rate, click rate, most clicked linksMeasure campaign success and improve future emails
SMTP ServerSMTP access for external software or CRM integrationBoosts deliverability and email volume from third-party platforms
API IntegrationFull API access for custom tool connectionsAutomate workflows and integrate seamlessly
Landing PagesBuilt-in landing page creation toolsConsolidate marketing tools in one platform
Transactional EmailsSupports sending system-generated emailsCovers full email lifecycle for SaaS and eCommerce
SMS MarketingSMS campaign support (paid)Expand reach beyond email
Customer SupportPersonalized support available in Spanish, long hours (8–22)Fast problem resolution, local language support
Ease of UseIntuitive UI for non-technical usersMinimal learning curve
TemplatesAdaptable predesigned templatesConsistent branding and quick design setup
Data PrivacyComplies with anti-spam policies and offers legal transparencyReduces compliance risks
Multilingual InterfaceAvailable in English and SpanishUseful for international or bilingual teams

Why These Features Matter

  • Free Plan gives startups and small businesses room to scale without cost.
  • Newsletter Editor balances simplicity and control, ideal for both beginners and experts.
  • SMTP and API allow you to plug Mailrelay into your broader marketing stack.
  • Landing Pages + Email Campaigns give you a full email funnel solution without extra tools.
  • Advanced Segmentation increases email ROI by tailoring messages to user behavior.

Mailrelay Pricing

Mailrelay Pricing Table (Subscription-Based)

PlanPrice (Monthly)Emails/MonthContactsKey Features
Free€0.0080,00020,000Full support, all enterprise features, API, SMTP, editor, analytics
Standard€48.00Custom volumeCustomPriority support, tailored plans, no open/click stats
Enterprise€67.00Custom volumeCustomPriority support, tailored plans, includes open/click stats

✅ All plans include newsletter editor, SMTP server, API access, phone/chat/ticket support.

  • 10% discount available on all plans if billed annually.
  • No credit card required to start with the free plan.
  • All pricing excludes VAT.
  • Dedicated IP and newsletter design services are available upon request.
  • All accounts are limited by both email volume and number of contacts.

Email Marketing Platform Comparison: Mailrelay vs Mailchimp vs Brevo

FeatureMailrelayMailchimpBrevo (Sendinblue)
Free Plan80,000 emails/month to 20,000 contacts1,000 emails/month to 500 contacts300 emails/day (9,000/month), unlimited contacts
Newsletter EditorDrag-and-drop + HTML editorDrag-and-drop + HTML editorDrag-and-drop + HTML editor
SMTP Server Access✅ Yes❌ Not included in free plan✅ Yes (all plans including free)
Transactional Emails✅ Yes✅ Yes (via Mailchimp Transactional Email – paid)✅ Yes (included)
A/B Testing✅ Subject/sender A/B testing✅ Subject/content/sender A/B testing✅ Subject/content/sender A/B testing
AutomationLimited (Basic triggers; advanced in roadmap)✅ Advanced (multi-step workflows)✅ Advanced (multi-step workflows + CRM triggers)
Contact Segmentation✅ Based on opens, clicks, behavior✅ Advanced segmentation✅ Advanced segmentation
Landing Page Builder✅ Included✅ Included✅ Included
API Access✅ Yes✅ Yes✅ Yes
GDPR Tools✅ Double opt-in, unsubscribe, export✅ Consent tools, preferences center✅ Full GDPR toolkit
Multilingual InterfaceEnglish & SpanishEnglish (UI only; supports multilingual emails)English, French, Spanish, etc.
Email Analytics✅ Full stats, even on free plan✅ Advanced (click maps, comparisons, etc.)✅ Advanced with heatmaps
Support for Free Users✅ Priority via ticket, live chat (Spanish & English)❌ Email only, slow for free users✅ Email and knowledge base access
Custom Tracking Domains✅ Yes✅ Yes (paid only)✅ Yes (available early in pricing tiers)
Dedicated IP (optional)✅ Paid add-on✅ Paid add-on✅ Paid add-on

Mailrelay vs Moosend vs MailerLite: Feature Comparison Table

FeatureMailrelayMoosendMailerLite
Free Plan80,000 emails/month to 20,000 contacts1,000 subscribers, unlimited emails for 30 days only12,000 emails/month to 1,000 subscribers (ongoing)
Newsletter EditorDrag-and-drop + HTML uploadDrag-and-drop + HTML editorDrag-and-drop + HTML editor
SMTP Server✅ Yes (available in free plan)❌ Not available✅ Yes (SMTP relay supported)
Transactional Emails✅ Included✅ Via API✅ Paid only (via transactional email add-on)
AutomationLimited/basic✅ Advanced (workflows, triggers, conditions)✅ Advanced workflows
A/B Testing✅ Subject/Sender testing✅ Subject/content testing✅ Subject/content testing
API Access✅ Full access✅ Full access✅ Full access
Landing Pages✅ Built-in builder✅ Built-in builder✅ Built-in builder
Multilingual InterfaceEnglish & SpanishEnglish onlyEnglish (with support for localized email content)
Segmentation✅ Based on user behavior✅ Advanced filters✅ Advanced filters
Email Templates✅ Predesigned + custom✅ Predesigned + custom✅ Predesigned + custom
GDPR Compliance✅ Double opt-in, unsubscribe, data handling✅ GDPR toolkit✅ GDPR toolkit
DeliverabilityHigh (via own SMTP/IP use)Good (shared infrastructure)Good (can add dedicated IP)
Support (Free Plan)✅ Available (chat/ticket in Spanish & English)❌ Email only❌ Email only (Live chat for paid users only)

Why Email Marketing Remains Critical in Digital Business

Email marketing gives an excellent return on investment. Studies show it can bring $42 back for every $1 spent. Why? It’s a direct line to your audience. Email helps warm up leads and keep customers coming back. It builds trust and keeps your brand top of mind.

Experts agree: email is still the best way to connect with your audience. It’s personal, measurable, and easy to customize. That’s why most successful businesses don’t ignore email marketing.

Setting Up Your Mailrelay Account for Success

Start by signing up and completing the onboarding process. Organize your contacts into segments based on interests or behaviors. Clean your list regularly to remove inactive subscribers. This improves your open and click rates.

An easy tip? Set up automated welcome emails for new sign-ups. They introduce your brand and offer a reason to stay connected. Automation saves time and keeps your audience engaged from day one.

Designing High-Converting Email Campaigns

Crafting Engaging Content That Converts

Your message needs to grab attention fast. Use strong subject lines that spark curiosity or promise value. Personalize emails with the receiver’s name and relevant content.

Good copy is clear and direct. Include a single strong call-to-action (CTA) that tells readers exactly what to do next. For example, “Get 20% off today” or “Learn more about our new product.” Successful campaigns often see open rates of 20-30% and click-through rates of 5-10%, which are great benchmarks.

Visual and Design Best Practices

Design matters. Use mobile-friendly templates since most emails are read on phones. Keep your branding consistent with your website and logo. Include visuals that complement your message and draw attention to your CTA.

Want to improve results? A/B test different subject lines, images, and layouts. Small tweaks can lead to big gains in open and click rates over time.

Automating Campaigns for Maximum Impact

Automation allows you to send the right message at the right time. Set up drip campaigns that nurture leads with helpful tips. Autoresponders can follow up after purchases or abandoned carts.

For example, Mailrelay can send an email reminding someone of unfinished checkout. This simple automation can recover lost sales and boost your revenue.

Matched with expert advice, automation makes your marketing smarter and saves you resources. Automation isn’t just about scale; it’s about precision.

Growing and Nurturing Your Email List

Strategies for List Building

Build your list with lead magnets like freebies or discounts. Use attractive opt-in forms on your website and landing pages. Offer valuable content that encourages visitors to sign up.

Data shows that targeted landing pages can triple conversion rates. Focus on relevance and clarity to attract the right subscribers.

Maintaining List Health and Engagement

Keep your list clean by regularly removing inactive users. Personalization and relevant content help keep subscribers interested. Send tailored emails based on their preferences or purchase history.

Segmented campaigns tend to see higher engagement. For example, you could send different offers to new subscribers versus loyal customers.

Leveraging Analytics to Refine Strategies

Track your open rates, click-throughs, and conversions to see what works best. Use this data to improve your next campaign. If a message isn’t performing, tweak the subject line or content.

For example, analyzing data might reveal a certain email segment prefers product tips. Use that insight to create more relevant content and boost overall results.

Legal and Ethical Considerations in Email Marketing

Compliance with Regulations

Respect privacy laws like GDPR and CAN-SPAM. Always get clear permission before adding someone to your list. Provide an easy way to unsubscribe and honor those requests immediately.

Legal compliance keeps you out of trouble and builds trust with your audience. Regularly review your privacy policies and ensure transparent communication.

Building Trust and Credibility

Be honest about what subscribers will receive. Send emails at a reasonable frequency to avoid spamming. Include clear privacy policies explaining how their data is used.

Trustworthy communication turns first-time buyers into lifelong customers. Respect and transparency are key.

Conclusion

Maximizing your business growth with Mailrelay starts by crafting engaging content and automating your campaigns. Keep your list clean and personalized, and use data to improve. Compliance and honesty boost your credibility and long-term success. Whenever you focus on these areas, your email marketing efforts will pay off.

Begin applying these strategies today. Your audience is waiting to hear your message—make it count.

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